Generate Housekeeping Service Requests Individually for Component Rooms

Users can create Stayover and Checkout service requests individually for each component room that is occupied as part of a virtual suite. For example, if a suite room S101 consists of two component rooms K102, and K103, the Stayover and Checkout service requests will now be created individually for the rooms K102 and K103.

Previously, all the service requests were created for the suite room and not for the component rooms.

The service requests will continue to be captured in the following Legacy reports as per the existing functionality:

  • Service Request Time

  • Service Requests

Permissions

The following permissions are required to enable users to create service requests for component rooms:

  • Stay_ReadHKVirtualSuiteRooms: Users with this permission can view the Virtual Suite Rooms section in the Housekeeping Setup screen. This section is not visible to users without this permission. This permission is added by default to all the system defined roles that have the existing ReadHouskeeping permission.

  • Stay_WriteHKVirtualSuiteRooms: Users with this permission can enable or disable the Create Services for Component Rooms flag in the Virtual Suite Rooms section. This permission is added by default to all the system defined roles that have the existing WriteHouskeeping permission.

Users can create Stayover and Checkout service requests individually for each component room by enabling the Stayover and Checkout checkboxes under the Create Services for Component Rooms flag in the Virtual Suite Rooms tab on the Housekeeping Setup screen.

The service requests created for the individual component rooms of a suite are displayed as separate line entries in the Service Requests section of the reservation (Reservation Summary ➜ SVC ➜ Service Requests).

The service requests are also displayed in the following screens:

  • Housekeeping ➜ Home ➜ Assigned Services

  • Housekeeping ➜ Assign ➜ Unassigned Service Requests

  • Housekeeping ➜ Print ➜ Assigned Services

  • Housekeeping ➜ Print ➜ Assigned Services ➜ Print